Carbon Centric

FAQ's

We've captured a set of commonly asked questions to support your visit to the UKREiiF.  If you can't find the answer to your questions below, then email ukreiif.info@ukreiif.com.

FACILITIES

Can I refill my water bottle on site? 💧

Yes, we have new refillable water filling station available for you. Bring your bottle and stay hydrated!

🎯 New Dock Foyer Sky Blue Zone
🎯 Royal Armouries Museum, 2nd Floor, Green Zone
🎯 Pavilion Quarter Orange Zone

Will I be able to charge my phone at the event?

While we recommend carrying a power bank with you at the event, we have charging stations available across site. Power up and stay connected throughout the event.

⚡New Dock Foyer Sky Blue Zone
⚡Aecom Café and Meeting Space @ Yellow Zone

Does the event have any cloakroom facilities? 👜

There is a ticketed and staffed cloakroom available to all delegates on the ground floor of West Dock (pink zone), next to pavilions on the water. Please be advised that all items are left at delegates' discretion and is not the responsibility of the event organiser/venue, therefore we advise against storing any valuables. Due to limited space in the cloakroom, we encourage you to leave your belongings at your hotel if possible.

Can I buy food and beverage at the event? 🍕 ☕

Food & Beverage is available to purchase all day from various local vendors and pop ups in the Lime Zone. Vegetarian, Vegan and Halal options on offer.

Alcohol is available to purchase after 3:00pm in various ‘pop-up’ outlets throughout the event footprint.

Will I be able to get online? 🌐

The venue has good coverage of 5G network making connectivity easily accessible for all. If your device does not support 5G, you can use your 3G/4G data plan. Delegate wi-fi is also available throughout the site for basic functionality like web search, emails and messaging service. UKREiiF Delegate WIFI is available across the site. The password is UKREiiF2026!!

Are there toilets and baby change facilities available on site? 🚻

Toilets are available in New Dock Hall foyer, 1st,2nd and 4th floor of Royal Armouries and ground floor of Holiday Inn. You will find male, female, and disabled toilets in the Royal Armouries as well as New Dock Hall.

Baby change is on 1st and 2nd floor of Royal Armouries.

Is there a faith room?

A faith room is available on the mezzanine floor behind the workshop of the Department building. Access to the room can be gained by asking at Department reception.

What arrangements do you have for meeting spaces and quiet spaces at the event? 🤝

There are F&B points, indoor café stations, and meeting spaces dotted around the UKREiiF site where delegates can sit down for meetings, chats and utilise quiet spaces. 

There is also a quiet zone reserved for our delegates on the 4th floor of Royal Armouries Museum building. Ask one of our friendly event staff and they will point you in the right direction.

What essential items should I carry? 👜

  • It is advisable to bring a power bank to charge your mobile throughout the day
  • Please wear appropriate clothing due to some parts of the event being outdoor
  • Wear comfortable shoes and your badge and lanyard at all times

REGISTRATION & TICKETING

How can I get my badge? 📧

Once registered, you will be emailed to finalise your attendance by uploading your photo ID to receive a QR code which is essential for your delegate badge collection – please note this photo upload is separate to the delegate directory, which is simply a networking platform.

If registered before 17th April, you will be emailed to finalise your attendance by uploading your photo and postal address so your badge can be mailed out to you. If registered after this date, you will be able to collect your badge from any of the below listed locations. Your photo upload is essential to receive your badge.

Please ensure the ukreiif@ecreg.uk email address is marked as “not spam” to ensure you receive all relevant communications.

I missed the deadline to upload my photo and postal address, how do I get my badge? 🤔

You can collect your badge at either Pre-Registration (information below) on Monday 18th May 3pm-7.30pm or during live event days, following the completion of your photo upload. This photo upload will generate a QR code for badge collection. Photo is printed on your badge, which needs to be worn at all times during UKREiiF.

Please note that the above step will need to be completed to get your QR code.

Badge Collection City Centre: 
(Monday 18th May) 15:30-19:30 
Location: Palm Court Room, Queens Hotel, Leeds, LS1 1PJ
(Tuesday 19th May) 7:30 to 17:00 
Location: Palm Court Room, Queens Hotel, Leeds, LS1 1PJ 
OR 
Badge Collection Live Days: 
(Tuesday 19th - Thursday 21st May) 07:30 to 19:30 
Location: West Dock, Pink Zone at UKREiiF 
Address for UKREiIF: Royal Armouries Museum and New Dock, Armouries Drive, Leeds LS10 1LT

Pre-Registration

Pre-registration and badge collection is available at The Queens Hotel.
Monday, 18 May 2026
Time: 15:30– 19:30
Venue: Queens Hotel, New Station Street City Square, Leeds LS1 1PJ
Room: Palm Court

Tuesday, 19 May 2026 
Time: 07:30 – 17:00 
Venue: Queens Hotel, New Station Street City Square, Leeds LS1 1PJ
Room: Palm Court

Badge collection during live event:

Location: West Dock in Pink Zone
Days:
  • Tuesday 19 May 2026 – from 07:30am to 7:30pm
  • Wednesday 20 May 2026 – from 07:30am to 7:30pm
  • Thursday 21 May 2026 – from 07:30am to midday

I can no longer make it; can my colleague attend instead? 🔄

To transfer your ticket to a colleague, please click the ‘transfer my ticket to a colleague’ button which is in your confirmation email and replace all necessary delegate information. To receive your confirmation email again, email ukreiif.info@ukreiif.com

Deadline for any delegate change is 20 March 2026

I don’t have a ticket to UKREiiF. Can I still attend? 🎫

No, you will need to have a paid ticket in order to access the event. You can buy a ticket from our website up until the final day of the event.

OTHER QUERIES

Train 🚆

Train 🚆– The venue is in close proximity to Leeds Train Station (0.8 miles) with direct train services from all major cities. UKREiiF staff in red uniform at the station will be able to assist you with any queries. Please visit the National Rail website for more details. 
For 25% discount on selected LNER travel to Leeds*, please see this link and enter the code CONLEE28 to apply the discount: 25% off LNER Travel to Leeds in partnership with Conference Leeds | LNER *Terms and conditions apply

Walking 🚶

Royal Armouries Leeds is only a short walking distance from Leeds Train Station. Click here to see walking directions to the venue.

Water Taxi

Drop off point is at the dockside on the event site. Exit Leeds Train Station via the New South Entrance. The water taxis are every 12 minutes and can carry up to 8 passengers at a time. If you are not in the train station, the best access for the water taxi is by taking the bridge at the end of Little Neville Street.

Car 🚘

The closest car park is CitiPark at Leeds Dock where you can prebook parking.

Cycling 🚴

You can cycle to UKREiiF. There are dedicated cycle storage facilities throughout the venue. You can also download the Beryl App to access pricing and dock location information for LNER Beryl Bikes and E-scooters available city centre wide (Please note; scooter hire requires a copy of a valid UK driving license).

Shuttle bus

Provided by West Yorkshire Combined Authority, First Bus are offering a free sustainable and stress-free shuttle service to UKREiiF. Hop on our dedicated shuttle, running at 07:30-10:30 and 15:45-17:15 between Leeds Station and the event venue at Leeds Dock, an easy and eco-conscious way to get to us. 

Here’s how to catch the UKREiiF Sustainable Shuttle Bus: 

• Exit Leeds Station via the South Entrance (located near platforms 16–17 on the upper floor). 
• Take the escalators or lift down to street level. 
• Cross Unity Bridge onto Little Neville Street. 
• Head to Station F Bus Stop, directly opposite the Hilton Hotel. 
• The shuttle will drop you just a short walk from Leeds Dock. Follow signage for nearest event entrance. View the Leeds interactive map here.

Where can I book my accommodation? 🏨

There are many hotels and places to stay across the city of Leeds as well as locations like Colton, Garforth, Rothwell and Hunslet, which are on the edge of the city – whilst cities like Wakefield are just a 15-minute train or drive away. Bradford, Harrogate, York and Huddersfield are also great options with good transport links.
Accommodation can be booked here: 

What’s happening at UKREiiF? 📆

We have an exciting and engaging programme of events scheduled for UKREiiF. Please click here to view the full programme.

What else is on offer at UKREiiF, in addition to the programme on the website? 🎊

There are several ‘fringe events’ being hosted across Leeds city by our event partners. To make the most of your attendance at UKREiiF, it is highly recommended to attend as many ancillary events as possible. More details can be found on the ‘Fringe’ section on our programme tab.  Programme > Stages > Fringe

What can I access across the site with a UKREiiF ticket? 🎫

Everything can be accessed other than those programme items/fringe events marked as invite only. If any fringe events require pre-registration, then delegates must do so first otherwise entry is not guaranteed.

Is the event sustainable? ♻️

Sustainability is at the core of our planning, and we have been mindful of our environmental impact at every stage of UKREiiF. We have ensured responsible energy usage, no waste going to landfill, promoting sustainable travel and many more activities which makes UKREiiF sustainable. This is more important than ever as we are to ISO20121 accredited and want to ensure we maintain this high standard. Below are some key highlights, more information can be found here.

- Our lanyards are made of recycled PET material.
- Lanyards are repurposed by a local charity for community events and arts/crafts.
- All pavilions are fuelled by HVO diesel.
- There is a Sustainability Champion Initiative where we recognise our partners who have gone the extra mile with their sustainability efforts at UKREiiF.